In the event of an emergency during study abroad, your first contact should be to the person or office who can provide immediate help and solve the situation at hand at the host institution. After you have been helped, contact other individuals and offices where appropriate. When reporting an emergency, be sure you provide concise information to the responder.
Guidelines for Reporting Emergencies
Some guidelines when reporting emergencies are as follows:
Follow Emergency Contact Protocols of the host institution
Inform/contact university or study abroad program emergency contact person
Inform/contact family in the United States
Inform/contact King’s College (+1-570-208-5900 – 24 hour hotline)
We advise all parents and students to exercise discretion when classifying an event as an emergency. An emergency is a situation that puts a student’s well-being in immediate harm. Emergencies include, but are not limited to:
Physical assault
Sexual assault
Serious physical or emotional illness
Serious accident and/or injury
Hospitalization for any reason
Terrorist threat or attack
Political crisis that poses potential danger or concerns about safety
Any legal action
Infectious disease outbreak
Reporting Details
When calling to report an emergency (students), please provide the following details:
Your name
Your location
Nature of your emergency
Where you are calling from (city, phone number)
How long will you be at the number
Other telephone numbers where you can be reached (include country and city code)
How long you will be at the other number(s)
Whether your family has been informed of the emergency
Program you are attending abroad
Whom do you wish to be contacted when calling to report an emergency (Parents/Family Members)
When calling to report an emergency (parents), please provide the following details:
Your name
Your relationship to the student you are calling about or for
The program the student is attending
Nature of the emergency
Your contact number(s)
How long will you be at the number(s)
What is the emergency?
Where is your student?
When did they contact you?
What exactly did your student say?
What contact information did your student provide?