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HEADLINES
For the latest King's College IITS news, announcements, tips and more, follow us on Twitter @KingsIITS
Are you a King's parent? Sign up for our CampusESP Parent Portal for information on important dates, housing, dining, financial aid and more!
17 Sep 2020: Apple has made a change in iOS 14, iPadOS 14, and watchOS 7 that affects the hardware MAC address used to connect to WiFi networks. Since this update will likely cause your original MAC address to change, you may have issues connecting to the king’s College WiFi because the MAC address you originally registered no longer matches your device.
King’s College IITS recommends you follow the following article from Apple to disable "Private MAC Addresses" : https://support.apple.com/en-us/HT211227
20 Aug 2020: Having WiFi Issues On Campus? Check out our new WiFi Support Portal - https://wp.kings.edu/wifi/
6 Aug 2020: Our phone service provider has been working with us to resolve call quality issues. There appears to be an issue with Verizon Wireless calls coming into our campus phone system. The issue is on Verizon's network, so we are unable to directly resolve the problem. Our phone provider is working with Verizon, and we hope to hear that issues will be resolved soon.
5 Aug 2020: We have been alerted of call quality issues with our phone system. We are working with our telephone service provider to resolve the issues. Thank you for your patience as we work to rectify this issue.
18 Mar 2020: If you are connecting remotely via VPN, there are timeouts that may cause a disconnect when there is no activity on your machine. The VPN has a disconnection timeout of 30-mins (with no activity). Your home machine sleep timeout may cause an earlier disconnect. Keep in mind that Ellucian UI also has a timeout of 1-hour.
9 Mar 2020: Self-Service functionality is now live for everyone. WebAdvisor functions will remain live side-by-side with Self-Service and gradually be depreciated as "obsolete" and eventually removed.
New to King's? Get your introduction to campus technology services with the IITS Guide for New Students, New Faculty, and New Staff! For more, contact the Help Desk.
King's College provides the latest in incident reporting and alerting. Download the free app (CampusShield) from the Google Play Store or the Apple App Store or read the full details to find out how to sign up without a smartphone.
Returning to campus with new devices? Register them on our wireless networks with your email login at the Wireless Device Self-Registration page. Get tips on troubleshooting or contact the Help Desk.
King's on Social Media - Did you know that King's College is active on your favorite social media platforms? King's social media keeps you engaged with King's and up to date on your favorite events! Go ahead and visit our social media page.