Effective Friday June 1st, 2018 King’s College will begin using 911Cellular as our new emergency notification provider.
If you were registered with our previous emergency notification provider (Omnilert/e2Campus) as of May 1st , 2018 your cell phone number has been ported to our new provider (911cellular) and you do not have to take any action. You will continue to receive emergency notifications in your King’s email and you will receive a text message on your cell phone.
If you would like to make a change to your new account, you can access your account at https://portal.publicsafetycloud.net/community-alerts/kings-college using your King’s email as your email and your King’s 7-digit ID number (include leading zeroes if necessary) as your initial password.
If you were NOT a registered user of our previous emergency notification system (Omnilert/e2Campus) or you’d like to take advantage of some of the new features available on 911Cellular, you can download and install the mobile app ( 911Shield ) from the Google Play Store or Apple App Store. We will be providing you more details on the functions and advantages of the 911Shield mobile app later this summer. In the meantime, we have developed a short video to help you get started with the mobile app. The video can be found through our King’s College Learning Hub at: http://wp.kings.edu/learninghub/2018/05/31/introducing-911shield-our-new-emergency-notification-system/
If you were NOT a registered user of our previous emergency notification system AND you do not have an Android or Apple cell phone, please consider registering with our new system at https://portal.publicsafetycloud.net/community-alerts/kings-college
Should you have any questions regarding our new emergency notification system, please address your questions to email@example.com
Frequently Asked Questions
Why should I download my campus's safety app?
Your campus safety app helps connect you with your campus safety forces directly in multiple ways. You can anonymously send tips to safety forces with photos and videos attached… keeping your identity a secret. If you need emergency assistance, pressing the Emergency Button will call the proper safety forces directly and track you until you enter your personal secure PIN (created at registration). You can also stay up to date with campus resources, events and receive notifications about important campus news.
Does the app cost money?
The app is free to download and to use. Standard phone and data charges may apply if you place an emergency call or use the safety escort feature.
Can my family and friends use the app?
Yes, family and friends who are visiting campus can download the mobile application and use all the safety features.
Why do you need my phone number to register?
The basic profile information is shared with friends, family or dispatchers / first responders if you ever need help! The secure PIN is used to access / change profile information and also to de-activate tracking after an emergency feature has been activated.
Does the app track my location?
The safety app ONLY tracks your location when you press the emergency button. You can stop this tracking anytime by entering your secure PIN. The app never passively tracks your location or allows safety forces to see your whereabouts without you signaling for assistance.
Can I use the app if I'm off campus?
Yes, the app can be used off campus. If you press the ‘Emergency Button’ off campus, then your call will be directed to 911. If you submit a tip from off campus, it will still be sent to campus safety forces.