Please pick the selection that best describes the issue you're having
Please select a campus service. We will do our best to help you resolve the issue you're having.

WebAdvisor can be accessed at https://www.kings.edu/mykings/Web_Advisor

Here are some helpful tips about WebAdvisor:
  • WebAdvisor uses a different username and password than Moodle, Office 365, and campus computers.
  • Your WebAdvisor username is all lowercase. Some browsers automatically capitalize the first character in a username, which will cause problems
  • Your WebAdvisor username is your Monarch Account without @kings.edu (ex: johnsmith123)
Please tell us the name of the campus service you're having trouble logging into, and then click the Next button.

We've got good news for you, we're here to help!

If you've set yourself up for Microsoft's Self-Service Password Reset (SSPR), you can reset your password without needing involvement from IITS.
You have two methods to get to the SSPR webpage:

  1. You can directly access the SSPR page by clicking here: https://go.kings.edu/sspr
  2. You can initiate a login at Moodle or Office.com and click the 'Forgot password' link near the bottom of the password box

Both options above will take you to our SSPR page, where you'll be able to fill in your Monarch Account  and request a password reset.

Not sure if you've signed up for SSPR? No worries!

If you haven't yet signed up for SSPR, you will receive an error. if that's the case, please click 'Next Page' at the bottom of this webpage and fill in some details so we can contact you.

 

We've got good news for you, we're here to help!

Whether or not you've used WebAdvisor before, you can reset your password without needing involvement from IITS.
You have two methods to reset your WebAdvisor password:

  1. If you know your WebAdvisor UserName, but can't remember your password go here to reset it: WebAdvisor: What's my password?
  2. If you've never logged into WebAdvisor before and don't know your UserName or password, go here to set up your acount:  WebAdvisor: I'm new to WebAdvisor
    • Note: The "I'm new to WebAdvisor" page will tell you your WebAdvisor username before sending you a temporary password via email

In both cases, a temporary password will be emailed to you. You can use that temporary password to log into WebAdvisor, whereupon you will be forced to update your password.

Below are some helpful tips about WebAdvisor passwords

  • Your new WebAdvisor password must be between 6 and 24 characters in length and must include at lease one number
  • WebAdvisor will remember your last 5 passwords
  • Your WebAdvisor password SHOULD NOT be the same as your Monarch Account password

We've got good news for you, we're here to help!

Email, Office 365, Moodle, and campus computers all use your Monarch Account. If you already know your Monarch Account password and can successfully log in with it, the steps below will help you update your password.

To update the password for your Monarch account, please go to our Password Change page:
Monarch Account Password Change
Alternatively, you can log into Office.com, click the ⚙ Settings gear at the top of the page , and choose 'Change your password'.

In both cases, you will be presented with the Change Password page. Note: Your 'Old password' is the password you just used to log into your Monarch Account.

We've got good news for you, we're here to help!

If you already know your WebAdvisor password and can successfully log in with it, the steps below will help you update your password.

To update the password for your Monarch account, please go to our WebAdvisor Password Change page:
WebAdvisor Password Change
Alternatively, you can log into your WebAdvisor account and click 'Change password' at the bottom of the page.

In both cases, you will be presented with the WebAdvisor Change Password page. Note: Your 'Old password' is the password you just used to log into your WebAdvisor account.

Below are some helpful tips about WebAdvisor passwords

  • your new WebAdvisor password must be between 6 and 24 characters in length and must include at lease one number
  • WebAdvisor will remember your last 5 passwords
  • Your WebAdvisor password SHOULD NOT be the same as your Monarch Account password

We're sorry to hear that you're still having problems. Please click 'Next Page' to fill in some personal information and provide greater detail about the problem you're experiencing so we can try to assist you further.

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.