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HEALTH CENTER - FREQUENTLY ASKED QUESTIONS What are the health center hours? The Student Health Center is open at the following times during the fall and spring semester: What should I do if I am injured or feeling ill? Come to the Student Health Center or call us at 5852. You will evaluated by health center clinicians. If you are not sure that you need a visit, ask to speak to the nurse who will help you decide. If you are seriously ill, you might be referred to the hospital or an off-campus specialist. Do I need an appointment? The health center is a walk-in clinic that does not require a special time except in the following instances:
The Health Service tries to provide the services you need at your convenience, although the average wait time is 15-20 minutes during high volume times. Can I keep medicine in my room? Yes We recommend you bring the following items:
Get refills of any prescription medication you take on a regular basis. What should I do if I need help and the Health Service is closed? After Hours Non- Emergency Care If a resident student becomes ill or disabled when the health center is not open, a resident assistant or counselor is on call and should be notified. Refer to Medical Resources for a list of health care providers (Students are responsible for all bills incurred that are not covered by their health insurance provider.) What happens to students who are too ill to stay in the residence halls? King's college is located in central Wilkes-Barre and is in close proximity to several hospitals and clinics. Depending upon the nature and/or seriousness of the illness, a student can be admitted to one of the local hospitals or be sent home. How do students get to local hospitals or to medical appointments off-campus?If necessary, transportation to a medical facility is available for resident students. Emergencies Dial 911 for Wilkes-Barre City EMS If your student is very ill, or in need of further evaluation, we may refer him/her to the emergency room or to an off-campus specialist. If the emergency room is needed, the student health center may request an ambulance for transport to a local hospital. If students become seriously ill when the Health Service is closed, they should notify the RA or RC on call and if necessary call Wilkes–Barre City EMS for assistance. Is my health care confidential? Your medical care is strictly confidential , and no information will be released to parents, faculty, administrators, insurance companies, or anyone else, without your permission. The only exceptions are:
What does confidential care mean? If students are over 18 years of age, it means that we cannot tell you about their health care unless we have permission from the student. We will be happy to discuss the situation with you when we have permission to do so. If your student refuses to give his/her permission, there is nothing we can do unless they are in a life-threatening condition. If this happens, we will notify the Vice- President and the Associate Dean of Student Affairs or the hospital, who will call you immediately. Please make sure that your emergency contact numbers are current. Does the health center treat sexually transmitted diseases? The health center does not treat STD'S however we will refer you to the Wilkes Barre Health Dept STD Clinic located at 166 Hanover St. Hours are 1:00pm-4:00pm every Tuesday. What is the difference between the health fee and the student health insurance fee? Are both the fees mandatory? The health fee is pre-payment for services provided by the King's College Student Health Center . The health fee is mandatory for full-time resident undergraduate students and international students. Payment for off-campus care or off-campus medication is the responsibility of the student. Students are responsible for all bills incurred that are not covered by their health insurance carrier. The student health insurance plan is a sickness and accident insurance program for health care received from an outside health care provider. Student's are required either to pay this fee or to provide documentation that they have other health care coverage. Where can I find information about getting the Student Health Insurance? Information about the college sponsored student health insurance can be found by going to Insurance Information. What is the Health Form? This is a medical record form that will be used to provide necessary health care during your time at King's College. What if I do not submit a Health Form? Full time undergraduate students who do not submit a Health Form will not be treated at the Student Health Center . Where should the student health form be sent? All student health information should be mailed to: What if my health forms are late? Health forms should be returned by the deadline, however if there are circumstances that make that impossible, we ask the forms be returned as soon as possible.
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